COMMODO SEM EU

FREQUENTLY ASKED QUESTIONS

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COMMODO SEM EU

FREQUENTLY ASKED QUESTIONS

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You may receive deliveries, but due to COVID restrictions, you may not send out items out of the hotel.

Yes, we are accepting guests in line with the guidelines released by the Philippine government. Please visit our Facebook and Instagram pages (@astoriagreenbelt) for updates.

No, you may not entertain guests inside your room.

We do not have a pool within the vicinity in Astoria Greenbelt. If you like, we can refer you Astoria Plaza, our property located in Ortigas.

Yes. We have free parking available for our guests, but slots are limited and are given on a first-come first-served basis. Should there not be any slots available, you may head directly to the nearby Greenbelt parking space.

Our standard check-out time is at 12 NN. Afterwards the room must get cleaned for the upcoming arrivals.

Our standard check-in time is at 2 PM.

Our standard check-out time is at 12 NN. Afterwards, the room must get cleaned for the upcoming arrivals.

Yes, we do offer airport transfers. For us to accommodate your request, please contact our reservations department at rsvn@astoriagreenbelt.com at least a week before arrival. Thank you!

All guests are entitled to free Wi-Fi access for multiple devices.

Please call our front desk directly. Our rooms are cleaned daily, and your item has been likely found by our housekeeping team and stored safely.

Booking cancellations must be made at least 7 days prior to your scheduled stay. Booking cancellations made less than 7 days prior to your scheduled stay and no-shows are non-refundable.