FAQs

FREQUENTLY ASKED QUESTIONS

FAQs

FREQUENTLY ASKED QUESTIONS

For corporate rates, you may contact our Corporate Sales Team at (+63 2) 8687-1111 or (+63 2) 8687-1111 loc. 8019, or through email at sales@astoriagreenbelt.com

For further concerns, we highly recommend getting in touch with our Reservations Office at (+63 2) 8550-1111 or (+63) 919-911-3946 or via email at rsvn@astoriagreenbelt.com

Yes, guests are now allowed to send and receive deliveries in Astoria Greenbelt.

Yes, Astoria Greenbelt is now accepting business bookings and leisure stays. For more updates, you may visit our Facebook and Instagram page at @astoriagreenbelt.

Yes, we do allow visitors, but only until 11 PM

Astoria Greenbelt does not have parking spaces for guests’ vehicles. The front area is allotted for drop-off, pick-up, and for hotel service vehicles only. Should you need further assistance with this matter, we highly suggest getting in touch with our Reservations Office at (+63 2) 8550-1111 or (+63) 919-911-3946 or via email at rsvn@astoriagreenbelt.com ahead of time.

Astoria Greenbelt’s standard check-in time is 2 PM.

Our standard check-out time is at 12 NN.

Yes, we do offer airport transfers. Our Reservations Team can arrange exclusive transfers for you for only Php 2,500 per way per van (max of 7 pax). To avail of this service, please contact our reservations department at rsvn@astoriagreenbelt.com at least a week before arrival.

Yes, all guests are entitled to free Wi-Fi access for multiple devices.

We do not have a pool within the vicinity of Astoria Greenbelt.

Astoria Greenbelt’s Tableau buffet breakfast is P910 for walk-in guests, starting at 6:30 AM until 10:30 AM.

Our rooms are cleaned daily, and your item may be found by our housekeeping team and stored safely. Please call our Front Desk Office directly via mobile at (+63 2) 8550-1111 or (+63) 919-911-3946 or via email at fo@astoriagreenbelt.com.

Astoria Greenbelt strictly requires vaccination cards and certificates upon guest check-in.

Guaranteed reservations canceled within 7 days prior to guest arrival shall be charged the full amount and are non-refundable.

As much as we love them, pets are not allowed in the hotel.

Massage services are not available in our guest rooms.

Yes, smoking is not permitted inside the hotel in compliance with the city ordinance of Makati.