Haven in Makati

BOOKING IN THE NEW NORMAL

Plan your Astoria Greenbelt stay the right way
Haven in Makati

BOOKING IN THE NEW NORMAL

Plan your Astoria Greenbelt stay the right way

Traveling to Manila in the New Normal: A Guide

Welcome to Manila! Before enjoying the comfortable luxuries Astoria Greenbelt has to offer, please take note of the following reminders.

The Philippine Embassy informs the public of the following Operational Guidelines for Processing of Arriving Non-OFWs/Returning Overseas Filipinos (ROFs), and Foreign Nationals (“Concerned Individuals”) issued by the National Task Force COVID-19 (NTF COVID19) Task Group on Management of Returning Overseas Filipinos (TG MROF):

1. From the point of origin, the concerned individual shall register through the following E-CIF links to secure a unique QR Code to be presented to OSS (One Stop Shop) upon arrival in the Philippines:

For Terminal 2 Philippine Airlines (PAL) Passengers: https://bit.ly/MNLPALeCIF

For Terminal 1 and Terminal 3 Foreign Airlines: www.padlab.ph/DLS/PassengerCIF

The concerned individual shall make a pre-arrival booking at any Bureau of Quarantine (BOQ)-accredited hotel for at least ten (10) days beginning on his/her arrival date in the Philippines. Foreign nationals who fail to present proof of pre-booked accommodation shall be denied entry and shall be boarded immediately in the next available flight to their origin countries/jurisdictions.

Furthermore, the concerned individual needs to prepare cash in the amount of PHP 4,000.00 for the RT-PCR testing and corresponding amount for transportation expense to the quarantine hotel.

2. Upon arrival at the Ninoy Aquino International Airport (NAIA), the concerned individual shall submit the accomplished Health Declaration Form to BOQ.

3. Non-OFWs/Foreign Nationals will be led to the One Stop Shop briefing area for a short briefing by the Philippine Coast Guard on quarantine protocols and distribution of Affidavit of Undertaking.

4. The concerned individual shall then proceed to the Department of Tourism (DOT) Desk for validation/endorsement/confirmation of quarantine hotel facility.

5. The concerned individual shall thereafter proceed to the Private Laboratory Desk for validation and confirmation of data, and make the payment of PHP 4,000.00 for RT-PCR testing to be conducted in his/her chosen quarantine hotel.

6. The concerned individual will then proceed to the Bureau of Immigration for clearance.

7. After immigration clearance, the concerned individual shall retrieve his/her luggage.

8. After luggage retrieval, he/she shall submit the duly accomplished Affidavit of Undertaking to Philippine Coast Guard.

9. The concerned individual shall then get an airport taxi or the hotel’s service vehicle to bring him/her to the chosen quarantine hotel and observe strict quarantine procedures.

10. While undergoing hotel quarantine, the concerned individual shall use this time to plan for his/her follow-on travel upon getting negative RT-PCR test results and BOQ health clearance. The following shall be considered:

  • Airline or bus ticket
  • Letter of acceptance from the local government unit (LGU) of destination
  • Travel pass from any Philippine National Police (PNP) office at point of departure/where the quarantine hotel is located

11. On Day 7, the concerned individual shall undergo RT-PCR swab testing at the quarantine hotel. The said test will be conducted by the assigned COVID-19 private laboratory. He/she shall continue observing strict quarantine protocols while waiting for the test result.

12. Upon receipt of a negative RT-PCR result via e-mail, he/she shall expect to receive the BOQ Health Certificate indicating actual number of days in hotel quarantine.

13. After receiving the BOQ Health Certificate, the concerned individual shall present himself/herself to the quarantine hotel in-charge of documents mentioned in item 12.

14. Upon clearance by the quarantine hotel, the concerned individual shall avail of authorized transportation to his/her final destination. He/she shall not loiter around the quarantine hotel/outside the hotel and expose himself/herself to possible source of COVID-19 transmission. He/she is strictly reminded to always observe health protocols during his/her travel from the quarantine hotel to the LGU of destination.

15. Upon arrival in the concerned individual’s LGU of destination, he/she shall report to his/her barangay officials for accounting and instructions. To note, his/her LGU of destination has been informed earlier regarding the concerned individual’s arrival through the Department of Interior and Local Government (DILG) mechanism. The concerned individual shall strictly bear in mind that any delay in reporting to his/her barangay officials can be grounds for imposition of another 14-day quarantine.

16. The concerned individual shall complete home quarantine/quarantine at the barangay for the remaining period until the required 14-day quarantine is completed or as prescribed by the LGU of destination.

17. Once discharged from quarantine by LGU of destination, the concerned individual shall continue observing minimum health standards, such as wearing of face mask, maintaining physical distance, and washing of hands.

Upon arrival at Astoria Greenbelt, please be reminded that:

1. Disinfecting mats are provided upon entrance for sanitation of shoes.

2. Luggage is sanitized upon arrival at the hotel.

3. Guests are required to always wear face mask and face shields in public areas.

4. Mandatory body temperature check must be conducted using a digital thermal scanner.

5. For contact tracing, guests and other individuals who enter the hotel premises are asked to register a Staysafe.ph QR code.

Before you check-in please remember that:

1. Guests are required to present a negative RT-PCR test result taken 72 hours before check-in if coming from a domestic destination.

2. For guests coming from international flights, they will undergo their RT-PCR Test on the 7th day of their stay in the hotel.

3. Other requirements, such as passport, a plane ticket copy, and booking confirmation, will also be required upon check-in as this follows the Department of Tourism’s Health and Safety Guidelines Governing the Operations of Accommodation Establishments under the New Normal.

4. A health declaration form and registration card are required to be filled out upon check-in.

5. Guests will be briefed with the hotel policies and will be given face masks and a sanitizing kit upon check-in.

6. Should there be any queries, front desk directory is given upon check-in.

Safe in the City

Your safety is our priority, and to keep COVID-19 at bay, we strictly adhere to these guidelines mandated by the Department of Health and Department of Tourism:

1. Our Fearless Frontliners sanitize each area of the hotel. We make use of medical-grade solutions and state-of-the-art disinfecting equipment, such as UV light machines and steam vacuums, to kill viruses and bacteria.

2. All high-contact points, such as doorknobs and elevator buttons, are cleaned regularly.

3. All employees are subjected to regular antigen tests, and are required to wear face masks, acetate face shields, and hand gloves. Guests are also asked to wear face masks and face shields for extra protection.

4. Safety signages and markers are placed in common areas of the hotel.

5. Temperature checks are carried out by our Security personnel prior to entry of all employees and guests. Everyone is also asked to sanitize the soles of their shoes using our disinfecting foot mats.

6. Our highly disciplined staff strictly follow and implement social distancing protocols.

7. We have placed ethyl alcohol bottles and dispensers in the most crowded areas of the hotel.

8. Seats in our restaurants, cafes, and bars are placed one meter apart. Furthermore, tables and chairs are sanitized after each use.

9. Guests are given a temporary face mask holder to put their masks in before enjoying our gourmet offerings.

10. Digital menus have also been prepared to minimize contact.

11. Aside from being regularly sanitated, all Astoria vehicles are equipped with a first-aid kit, a protective plastic barrier between the driver seat and passenger cabin, a spray bottle of 70% alcohol solution, an extra set of PPEs (face masks and disposable gloves) for guests, a trash bin dedicated for disposal of used PPEs, paper tissues, a spray bottle with diluted chlorine solution, and a sanitation rag.